If you use this site/service you accept the following:-
Where possible, you will allow the operator to take control of your
machine, to aid you. You may disconnect at anytime, but work will still
be chargeable, so you may as well allow 1st Line Support to finish the
We use the following software to aid in working on your machine, where
possible it is removed from your machine on completion of the job and
Pay the bill if you are happy with the work on receipt, please notify
by email complaints
if you are un-happy with the service you have had.
If you call out, 1st Line Support and you have offered the work out to
another service provider, you will be charged a attendance
call-out fee of £30.
With the new GDPR, we may hold information in relation to you:-
Purchase of goods via Paypal, who will provide us with your Name and Address, we will then provide our supplier Target Components your details (Name and Address) for delivery, these in turn will be pasted to DPD, once this process is complete, we will provide you your DPD tracking code.
Please notice, we do not hold or keep any financial information about you other than payments made to us.
1st Line Support
44 Douglas Mews
Email:support @ 1ls.co.uk