support @ 1ls.co.uk (Jon Tucker) said on the 2012/06/27 23:45:23
There has been a recent upsurge in the Metropolitan Police Virus. This asks the user for money, DO NOT pay.
The solution is fairly easy:-
Boot in to Safe Mode
Find the C: drive
Look for Documents and Settings
Look for All Users
If you cannot see Application Data, select the Tools menu, then sleect Folder Options, then the tab called View. untick Hide protected operating system files and Show hidden file and folders, click OK
Select Application Data
Look for the files in that folder and delete them
Reboot in to normal mode
Load Malwarebytes and run a Quick Scan, Remove any items found
Contact us to do this service for you.
1st Line Support
44 Douglas Mews
Email:support @ 1ls.co.uk