1st Line Support's blog from 1st Line Support


Support when you need IT

blog @ 1ls.co.uk (Jon Tucker) said on the Tue, 2015-03-31 15:39:00

dot everyone and getting your facts straight


As a computer consultant, I watch the Dimbleby Lecture, with Baroness Martha Lane-Fox last night. She hit upon some key areas that should and need to be addressed within the UK today, when it comes to computers and technology.

But, you have to be careful where you get your information from. One of my clients, had a telephone system installed recently. They had not used all the facilities until recently, when problems started to occur. I met the engineer involved, who could only really, keep saying that he had 15 years experience and putting thousands of these systems in all over the place. It had to be a line fault, not his equipment. The resolution was to remove the ADSL line from the PBX system.

Then again another computer engineer today, who saw the problem, decided it was hardware faults on the equipment and started doing memory checks on the machines! The machines had crashed out due to the wireless disappearing (due to the PBX system being connected) and needed Office repair running to clear up the mess.

The main problem with the above case is, that these people, did not look at all the facts, before starting to try to fix the problems, they could see.

The fear I have is 'dot everyone' could be a great idea, but you have to be very careful as to where information is from and how you interrupt it.

BT have asked me to report the telephone engineer to Oftel, so I am have all facts check at source, by the manufacturers, before proceeding.

1st Line Supports Blog



Add Topic

Topic
Name
EMail * If you don't provide a valid email, you cannot activate your blog entry
Picture
Link




Comments/Review






Add your comment here
Name * Requested
Email * If you don't provide a valid email, you cannot activate your comment
Website * Optional
Comment

** Spammers will be logged, blocked and reported, we automatically block Tor posting




1st Line Support
Work: 44 Douglas Mews
Bournemouth
Do
BH6 5BE
UK
Work +44-781-258-7233
Email: 1st Line Support

Problems with Windows 10 updates


Google Manipulates Search Results


October Update Windows 10, running slow


Hacking attempts


Windows 10 updated, driver with code 39 error


Recent Ransomware attack


MS SBS, IBM Domino and Notes plus Masterfile, remote install


Get Designs newly updated website


VLC media player


Support and Technical Forum


Mumsnet recent hack


Cyber crime at TalkTalk


Windows 10 update


Malwarebytes for Mac


dot everyone and getting your facts straight


Web Development with Bespoke!


End of XP, but return of XP Media Center


End of XP


Plugging In or Out


Are BitCoins a bit of a con?


Concerned about security


Bogus phone call from ISP


PC Security


Bank Holidays are a good time to


The Delta Toolbar


Away with the Clouds, 100 per cent computing


Interesting sites


Should you get a new machine?


How not to Trash your Mac


Phone calls reporting you have a problem ...


When is it a good time to run Check Disk


Want a faster working machine


Computer Support has never been so easy


Social Network Training


Google Chrome OS review


Got a new laptop? Get more battery life


Training has never been so easy


Metropolitan Police Virus


Who is Jon Tucker of 1st Line Support (The Computer Man)


Change your LinkedIn password


Beware of Skype calls about your computers security


Apple Macs flashback trojan


Commodore Amiga Mini PC released Core i7







Adverts


Group booking
Bonnington Beach Hotel
Modern, friendly, family run Bournemouth hotel offering excellent value for money in fantastic location for beach, bars, clubs, theatres
Web Design, Web Dressing and Web Hosting by 1st Line Support