Virus Removal


You may buy any Anti-Virus, but if a virus gets through, unless you understand the Anti-Virus software, you probably won't be able to remove it. What you need is a helping hand, to remove the virus or malware.

We can help remove the viruses from your machine and get you back operational
  • Virus removal is one of our specialties. We can provide you a method of recovering your machine and it's data, this will cost £40 per hour remotely, usually takes one hour, over a couple of hours. We will also ensure you have safeguards in place to stop this happening again and recommendations on what to look for, so you know when you have a problem..
  • If your data has been damage by the virus, we can help attempt to recover it, but there is no guarantee, always ensure you have backups of your important information.
  • If you suffer from Malware or Spyware, we can again help you remove these items, that can steal and pass on your information or just play tricks on your machine. Anti-spyware should be employed.
  • If you have lots of Spam we can help you find out where it's coming from and try to stop it occurring, in the first place. Or just provide free solution to Spam. You can obtain anti-spam systems, or use built-in systems to your email software or even your ISP may have filters.
Here is a list of some of the available anti-virus products

Microsoft Security Essentials
McAfee
Norton
AVG
Kaspersky
BitDefender
Webroot
G-Data
Nod32
F-Secure
Trend Micro
Bullguard
Avast

Here is a list of Anti-Spy/Malware software

Lavasoft
Search and Destroy
Prevx
Malwarebytes

This list does not include all the products available, just some of the more common tools.

We do recommend the use of Malwarebytes and Microsoft Security Essentials, to ensure your safety on the web.

You should also have a firewall enabled. You should also keep good backups of your data.


Other services


Data Recovery
Providing data recovery, when things go wrong

Virus Removal
We can help remove the viruses from your machine and get you back operational and ensure you have safeguards in place to stop this happening again

MonsterCloud
Online Backup & Cloud Storage with Unlimited Space. For Home & Business use. Secure, Reliable & Trusted as recommended by 1ls

Virtualization
Virtualization from 1st Line Support

Apple
Apple, OSX, OS X, OS9, OS 9, Remote support, Macintosh, ipod, iphone,, tablet, BSD, behind the scenes

Application Support
Application and Desktop support remotely to resolve your problem, doesn't matter how big or small

VMWare
VMWare specialists - 1st Line Support

Server Support
From Microsoft, Apple or Linux servers, we support them all, fromsingle domain to multi, we are here to help

Linux
We provide Linux support, whichever distribution you use

Microsoft Support
As a Microsoft Partner, we look after a full range of their products, from mobile, workstation to servers

Lotus Notes and Domino Server Support
We provide Lotus Notes and Domino Server Support

Microsoft Exchange Support
We provide Microsoft Exchange Support


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