Instant Computer Support & Repair

Home Computer Support

If you have a computer in the home, then we can provide you a comprehensive support package for you

Home Office Computer Support

If you run your office from home, we can provide you a complete service for your needs

Business Computer Support

If you're in business we can provide you and your staff a complete service for looking after your everyday needs and future requirements

Good business starts here, and ultimately costs less.

Now you have found us, let us help you make your computer better than before, have a chat now and see what we can do for you.

It's more of a new experience when dealing with 1st Line Support, not afraid to show you how it's done, safe-guarding you from the Internet or just someone to ask and get an understandable answer. Just click on the above link for instant help.

Instant IT Help & Remote Computer Support - any language, since if you run a standard computer system, Microsoft Windows, Apple OS X or Linux, since most of the controls are in the same place.  

"I need help with my computer" or "My computer doesn't work" or "I think my machine, has a virus" and "You've saved me in 3 and a half seconds, what would have taken me hours!", are common phrases that we hear.

Would you like a better experience when using a computer, give Jon a call and you will find a different world.

If you have a problem with your computer right now, then click on the button above. We can provide an on-site service if required. We can provide help on Microsoft, Linux and Apple Mac platforms, even Pocket PC, iPhone and Andoid from our mobile networking resources. VMware system and Small Business Specialist.

We can even phone you back FREE to any land-line or mobile, if you're in a contract with us.

New! Home Computer Support package idea for the home user or student, preventative maintenance for your machine and Home Entertainment Support if you have that new TV system and are having wiring problems or indeed if it is based on a computer.

Since we specialize in Remote IT and Computer Support & Repair, we also provide Application and Desktop support @ £15.00 per 15 minutes.

If however you would like to look at Computer Maintenance Out sourcing your computer support via our Helpdesk, for contract information or if you have a system that requires to be built or developed. Small Business Specialist.

If you are in the  Boscombe, Bournemouth, Broadstone, Canford Cliffs, Charminster, Christchurch,  Kinson, Lansdowne, Oakdale, Parkstone, Poole, Southbourne, Springbourne, Tuckton, Wallisdown, Wareham, Winton areas of Dorset, you are not going to have a call-out fee. Here is a list of towns that we can provide service to.

If your in Education, College, University or a student, get 20% off.

As your computer engineer, we can provide you the following service rates:-

Remote Support and IT Help
£15 per fifteen minutes of Remotely connected time. Time allowance for waiting for scans etc is not taken into account.

Computer Support - Business Rates
Fixed rate £80 for desktops, £160 for servers and networking, per hour. Free call-out in BH area, otherwise call-out fee from £30 per hour of travel
Half-day £250
Full-day £600
Remote support £60 per hour, charged at 15 minute intervals (This may include solving your problem purely by phone).

Contracts based on £35 per workstation, £80 per server per month, free full support and one hour per month per machine of project development time. We also provide secondary backup, so we ensure there is more than one backup of your system. This is up to 10 PC's.
£25 for the next 10 PC's per month
£20 for the next 10 PC's per month
£15 for the next 10 PC's per month
£10 for the next 10 PC's per month
£ 5  for the next 10 PC's per month
£ 1  for 60+ PC's per month

Home Office (Tele-) Worker Package
From £25 per month for first machine, we can help you, if your a Small Business working from home or a tele-worker. Second and subsequent machines £20 per month. Or £60 per hour without a contract.

Home Computer Support Package
£40 per hour non-contract.
Home Computer Support Package £15 per month, for first machine, £10 for each machine there after.

NB. Please note cheque payments incur a £5 fee.

We do not provide any form of credit, We are not a bank, invoices have to be paid upon receipt..
If you contact, 1st Line Support, please be aware that if you are not on contract with us, you maybe charged.

We are a Small Business Specialist. Both at the managerial level and that of computer technician, but caring for your users and your systems.

If your having problems with your broadband service, maybe it's not running as fast as you think it should? Then try Speedtest.net

Who else can make your machine run visibly faster? Special offer, process can take a couple of hours. This is done remotely where possible.

Custom Search